Photo description: 1. Mouse pointer to "computer", right click "management". 2. Enter the computer management and click "disk management". The disk state is black. 3. The next step 4. If partition is required, please set the capacity. Such as on a ha

Connect failed： 1. Please confirm whether the AirDisk HDD is running and the indicator of the device is green. If it is green, please confirm the following: 1. Make sure the router has DHCP enabled; 2. Ensure that the network cable connecting the r

Disk is not read, you can refer to the following methods to troubleshoot: 1. Please check if the disk file system is NTFS (recommended), exFAT, FAT32. 2. Please confirm that the disk disk is correctly inserted into the device; 3. Check the green

1. Please confirm that the AirDisk HDD device is running. 2. Install the DM cloud disk HDD and launch the App. Click Scan to scan the QR code, as shown below: 3. Align the scan frame with the two-dimensional code at the bottom of the device. The device'

Select an available Wi-Fi hotspot access in the device's Settings - Wi-Fi Network settings panel. Enable cellular data in the device's Settings - Cellular Mobile Network settings panel (the carrier may charge for data communications after it is enabled).

Q2-FAQ